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GIS Help Desk

The CGA offers free GIS helpdesk for 30 minute to 1 hour consultations to those with a valid HUID.  Additional work on GIS projects can be defined with a Project Specification, and will be charged at the rate of $85/hr for Harvard affiliates. If you have funding and would like us to perform the requested mapping or analysis for you and deliever the results, please see the details on our project consulation page.

Please contact us to set up an appointment during Helpdesk office hours below or at another time.

Starting July 2018, due to staff reduction at the CGA, we no longer run the physical Help Desk. Email requests' response time may become much slower than before too. We are very sorry for this inconvenience. As we try hard to find the adequate resources to address your specific needs, we also encourage you to find GIS support through other channels, including the libraries and online tutorials.

The Harvard Map Collection at the Pusey Library offers walk-in helpdesk style assistance from 10:30am to 4:30pm; and the  Frances Loeb Library at the Graduate School of Design offers staff assistance during regular hours starting in September.

Normal office hours was every Tuesday, 1:30 pm - 4:00 pm. Starting July 2018 it is by appointment only.


  • Cambridge Campus
    Room K00A (basement level lobby office)
    Knafel Building
    1737 Cambridge Street, Cambridge, MA 02138

Note: Due to CGA staff reductions, the GIS helpdesks at Longwood and HBS are closed starting mid-May 2018. 

We can help you...

Organize Data
  • Convert data from different formats
  • Work with data in different projections
  • Link spatial data totabular data
  • Merge or disaggregate spatial datasets
Create or Edit Data
  • Add and edit points, lines or polygons
  • Edit table attributes
  • Create and calculate new fields
  • Geocode addresses or street intersections
Analyze Spatial Data
  • Use overlay or proximity analysis tools
  • Perform geostatistical analysis
  • Perform network analysis
  • Process imagery or raster data
Present Data
  • Set symbology and display parameters
  • Create effective maps
  • Render surface or 3D data
  • Printing and plotting
... and much more.  Just ask!